For the general planning company, a structured and comprehensive perspective across all suppliers is the key to project success. The dynamics of a general planning project makes it clear today that without modern, digital instruments this perspective can not be realized. Intrinsic conditions, cross-company networks and structures must always be considered and recalculated in a multidimensional system. Various processes as well as previous projects provide important information about supplier relationships, skills and risks, thus allowing adaptive supplier controlling. Through its Supplier Management module, Synapcus: CRM helps to capture, visualize and enhance these relationships.
The Synapcus Addressbook-Module allows supplier identification based on filters such as trade, contact category, current business status, rating, geographic location, etc. The contact data can be obtained from the in-house database or combined with external sources. Filtered suppliers can be converted into a Synapcus campaign, which will invite them to fill in predefined forms. This is a special qualification that is relevant to the current process (sale opportunity or project). By the way: Each phase also allows export to Excel.
This will qualify a subset of suppliers for the negotiation phase.
After the negotiation phase, the actual supplier work will be carried out within the framework of the predefined general planning project. As a result, the skills of the supplier are re-examined and evaluated by the project managers. This evaluation is multidimensional (criteria value and weight). The criteria are freely configurable in Synapcus. As a basis, criteria such as condition terms, on-time delivery, quality, risk and cooperation are provided. These criteria can be changed from client to client with regards to the supplier industry also.
Thus, the suppliers circle closes and the supplier evaluations can serve for a more precise identification for future projects.
Synapcus enables the selection of preferred suppliers and the reduction of supplier risks – from inclusion and qualification to classification and rating back-loop. Through this instrument the general planner company gets clear advantages:
- Bind and uniform the supplier’s database using a transparent supplier base
- Integration of supplier qualification and segmentation into other procurement processes
- Controlling supplier compliance and supplier risks